Shipping and Delivery

We aim to deliver your order as quickly and accurately as possible. This document provides all information regarding our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 working days. Once your order has been shipped, you will receive an email containing tracking information.

Delivery Time

The average delivery time is 3 to 7 working days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. As a result, customs fees may apply depending on the destination country.

Shipping Costs

Shipping costs are displayed at checkout. These depend on weight, destination, and the selected shipping method.

Shipping Responsibility

If tracking shows that the parcel has been delivered, responsibility lies with the customer.
Please ensure your address is correct; any errors must be reported within 24 hours of placing the order.

Contact

For any questions regarding shipping, please contact us at info@norhaven.com.

Company name: Maclair & Co.
Address: Rijpelbergseweg 20
Email: info@maclairco.com

Free premium shipping

Always free shipping with Track & Trace to Canada!

Customer service

Always available within 24 hours response

30-Day Money-back guarantee

We offer a 30-day return period. Feel free to return any item within 30 days if you are not completely satisfied.

Secure payment

At Maclair & Co., you can securely and conveniently pay for your order using credit card.