Terms and Conditions

These terms and conditions apply to all purchases made through the website of Maclair & Co., located at Rijpelbergseweg 20, and reachable via info@maclairco.com.

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product Information

We make every effort to ensure that products are accurately described and that information is up to date. However, typographical errors or inaccuracies may occur.

3. Ordering and Payment

Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.

4. Processing and Delivery

Processing time: 1–3 working days
Shipping time: 3–7 working days (depending on location)
Orders are shipped directly from our supplier in China

5. Returns and Cancellations

Please refer to our separate return policy for full conditions.

6. Liability

We are not responsible for loss or damage during shipping if tracking shows the parcel has been delivered. Always ensure that the provided address is correct.

7. Intellectual Property

All content on the website (texts, images, logos) is the property of Maclair & Co. and may not be used without permission.

8. Complaints Procedure

Complaints may be submitted in writing via info@maclairco.com. We aim to respond within 5 working days.

9. Governing Law

These terms and conditions are governed by Dutch law.

Contact Details

Company name: Maclair & Co.
Address: Rijpelbergseweg 20
Email: info@maclairco.com

Free premium shipping

Always free shipping with Track & Trace to Canada!

Customer service

Always available within 24 hours response

30-Day Money-back guarantee

We offer a 30-day return period. Feel free to return any item within 30 days if you are not completely satisfied.

Secure payment

At Maclair & Co., you can securely and conveniently pay for your order using credit card.